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Terms & Conditions

Terms & Conditions


1. Availability, prices and information on products

All products are offered for sale by ADS Embroidery Ltd  subject to availability. The price of the products shall be the price listed in UK pounds sterling on the website on the date of your order (inclusive of VAT & Excise Duty, but exclusive of delivery charges which are payable by you). All prices displayed on the website are and must be paid in full, including delivery charges, except where discounts are offered as detailed on the website.


2. Ordering

When you click on the “Confirm Order” on the “Checkout” page ADS Embroidery Ltd  will treat the order as an offer by you to purchase the products subject to these terms and conditions of sale. You are responsible for ensuring the accuracy of your order and any specific delivery instructions (e.g. “behind the garage – with the neighbour or – in the garden shed etc.”) and if ADS accepts your offer they shall supply you, subject to availability, with the quantity and specification of products set out in your order.
If ADS accepts your offer they shall confirm each order online via the internet or by email and such confirmation shall be ADS' acceptance of the contract between the parties.


3. Delivery & retention of title

All products will be delivered to the address that you indicate on the “Checkout” page and so far as possible in compliance with any specific delivery instructions, referred to above.
Whilst the risk of damage to or loss of the products shall pass to you the purchaser upon leaving the premises of ADS Embroidery Ltd , title in the goods shall not pass until the whole purchase price including the cost of transport, has been paid in full.
Any times quoted for delivery are approximate only and time shall not be of the essence. ADS Embroidery Ltd shall not be liable for any delay in delivery of the products howsoever caused.
ADS Embroidery Ltd shall confirm each order in writing by sending you a printout of the order along with your products.


4. Returns

If any of our products fall below the high standards you expect please return them within 14 days and we will refund or exchange the item. If you change your mind within 14 days, we are happy to refund or exchange the product provided it is returned, as sold, with all the original packaging, tags, labels and accessories. Please refer to your order confirmation email or look at the form on the returns page. We will not refund the costs of return postage to us unless the products are faulty. You may not cancel your order if it is for products that are personalised, unless it is faulty.


5. Limitation of liability

ADS Embroidery Ltd liability to you is limited to the price of the products purchased and the delivery cost involved and in particular is not liable to you for any indirect or consequential loss (including without limitation financial loss such as loss of profit, or otherwise) that you may incur as a consequence of its failure to comply with these terms and conditions of sale.


6. Changes to the terms and conditions of sale

Our terms and conditions of sale may be changed. Please review them regularly. If you continue to use the website after a change has been made you are deemed to have accepted it.


7. Law and jurisdiction

These terms and conditions of sale shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in relation to the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.  If any of these terms or conditions of sale should be determined to be illegal, invalid or otherwise unenforceable, it shall be deemed deleted and the remaining terms and conditions shall survive and continue to be binding and enforceable.


8. Comments and complaints

If you have any comments or complaints to make about purchases made through this website please  email to, or call 07970 679758


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